Alloy Silverstein, a leading accounting and advisory firm in Southern New Jersey, announced today that they have won the 2020 Best of Accounting Award for providing superior service to clients. ClearlyRated’s Best of Accounting® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients. On average, clients of 2020 Best of Accounting winners are 1.9x more likely to be satisfied than those who work with non-winning firms.
In a 2019 client survey, Alloy Silverstein received satisfaction scores of 9 or 10 out of 10 from 89.7% of their clients, significantly higher than the accounting industry’s average of 45% in 2019. This figure is up from 86.4% in Alloy Silverstein’s 2018 client survey.
“Our team’s ongoing commitment to provide an exceptional client experience has been ingrained in Alloy Silverstein's DNA for more than 60 years,” said Alloy Silverstein’s Managing Shareholder Ren Cicalese, CPA, PFS, CGMA. “We are delighted to receive the Best of Accounting honor back-to-back and we thank ClearlyRated and our loyal clients for this special recognition.”
“Now more than ever, providing a consistently remarkable client experience is critical for accounting firms,” said ClearlyRated’s CEO Eric Gregg. "All accounting firms attempt to deliver great service - Best of Accounting winners have proven it. I couldn't be more proud to showcase these service leaders alongside feedback from their actual clients, on ClearlyRated.com and applaud them for their commitment to service excellence at their respective firms!”
About Alloy Silverstein
Alloy Silverstein is a regional accounting and advisory firm providing quality tax, accounting, auditing, financial, and outsourcing solutions to the individuals and businesses of the South Jersey community since 1959. With over 50 professionals in Cherry Hill and Hammonton, NJ, Alloy Silverstein’s team of CPAs, business advisors, and payroll specialists work together to help small and medium sized businesses achieve their personal and professional goals. A 2019 and 2020 Best of Accounting™ Award Winner for client service excellence, the firm was also recognized by Forbes as a 2020 Best Accounting and Tax Firm. Learn more at AlloySilverstein.com.
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Accounting™
ClearlyRated's Best of Accounting® Award recognizes accounting firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality of service to their clients.